FAQs

We try to accurately update set times on our site as they are made available and on our socials. Check day-of for final run of show.

Tickets are available online at metrobmore.com or buy tickets to our shows directly through the DICE app. You can purchase tickets at the door with cash, card or ApplePay (if show is not sold out). 

We recommend purchasing in advance to guarantee entry.

We don’t have a staffed coat check, but during the colder months we provide a self-serve coat rack with hangers for your convenience. Please note that this is not monitored, and Metro Baltimore is not responsible for lost or missing items.

Yes, if the show isn’t sold out. Availability will be announced on our socials day-of.

Re-entry is only permitted for those 21+ with valid ID.

Door and show times vary. Please check the event listing on our website or socials for details.

Prohibited items include: Weapons of any kind; firearms of any type and/or ammunition; cutting tools, including knives, scissors, and blades, Marking materials such as paint, adhesives, epoxies, or markers, Outside food or drinks, including alcoholic beverages, large bags, Pets (with the exception of service animals, which must be leashed and attended at all times), Professional cameras/recording equipment (unless approved), and anything else deemed unsafe by security.

No. Smoking and vaping are not permitted inside the venue.

No we do not. We recommend using the ATM located inside Baltimore Penn Station – located at 1500 North Charles Street, Baltimore, MD 21201. 

Yes — Metro Baltimore is accessible via

• Amtrak:

   Serves the busy Northeast Corridor with routes including the high-speed Acela, Northeast Regional, and other long-distance trains like the Carolinian, Crescent, and Vermonter.

• MARC Train: Operates the Penn Line, with Baltimore Penn Station serving as the northern terminus for most of its service.
• Light RailLink: The Penn-Camden shuttle provides light rail service connecting the station to the rest of the network.
• MTA Bus Routes: Several local and express bus routes connect to the station, including the Green, Silver, 51, and 95 lines.
• Charm City Circulator: The free Purple Line runs near the station. 

Use this trip planner to help map your route!

Lost items are kept at the venue for a limited time. Please email ericmach@themetrogallery.net and patrick@themetrogallery.net with a description of the item and the show date.

Meet & greets are determined by the artist. Check their official pages for details.

Most of our shows are all ages, but there are exceptions. DJ nights usually require attendees to be 21+ with a valid ID. Refer to individual listings for specific details.

Yes, you will need a photo ID to enter our venue, and also to claim will call tickets.

Our physical address is:

1700 North Charles Street
Baltimore, MD 21201

We are located at the corner of North Charles Street and Lanvale Street – one block north of Baltimore’s Pennsylvania Station.

A limited amount of street parking is available near venue on E. Lanvale St. Secure parking is available in the Pay Parking Lot next to the venue at 1706 N. Charles St., with reduced evening rates. Please pay the attendant inside the Charles St. Garage, located across from The Charles Theatre. Covered spaces are also available in the same garage until 12:00 AM.

Or reserve a spot through our SpotHero Page

The venue is one floor with no steps. The bathrooms are in the space and fully accessible. There is limited seating – including bar stools and banquets that are available on a first come first serve basis.

We have limited seating – including bar stools and banquets that are available on a first come first serve basis.

We do not issue refunds or offer ticket exchanges. All sales are final. We are unable to offer refunds for unused tickets or for guests who are denied entry due to invalid ID. Event time and lineup are subject to change. In the case of an event cancellation, refunds will be provided via the point of purchase used. Resale of any ticket at a price greater than the original ticket price is prohibited. We reserve the right to revoke or reclaim possession of any tickets from the buyer who violates such restrictions

We do not serve food but there are many places that do located close to the venue.

There are several hotels located near the venue. Here are a few we recommend:

Hotel Ulysses

2 E. Read St

Baltimore, MD 21202

Hotel Revival

101 W. Monument St.

Baltimore, MD 21201

The Ivy Hotel

205 E. Biddle St.

Baltimore, MD 21202

Kimpton Hotel Monaco

2 N. Charles St.

Baltimore, MD 21201

Please send resumes and internship inquiries to patrick@themetrogallery.net

We’re open only during events and for box office hours. Typically, the box office is open on Tuesdays from 11:00 AM to 5:00 PM.

Our number one goal is to make sure everyone is safe and has a good time. To help ensure that happens, we encourage you to travel light. All bags are subject to search.

Professional photography, cameras or recording equipment such as SLR’s, lenses and lighting gear are prohibited. Non-professional photos are cool.  Photos are ok within reason, but not to the point where it becomes disruptive to the crowd or performers. If you are attempting to film high-quality content for personal, commercial or promotional purposes, you must be authorized in advance. Please reach out to emily@themetrogallery.net  for any additional questions.

We’re open only during events and for box office hours. Typically, the box office is open on Tuesdays from 11:00 AM to 5:00 PM.